Privacy Policy for ReceiveNumber.com
Last updated: November 11, 2025
This Privacy Policy (hereinafter referred to as the "Policy") sets out the privacy conditions of the website receivenumber.com (hereinafter referred to as the "Site"). This Policy is designed to explain how ReceiveNumber collects, uses, processes, stores, transfers, and/or discloses your personal data. By accessing or using the Site, you agree to the collection and use of your information in accordance with this Policy.
ReceiveNumber stores, processes, and transmits only the personal data that is necessary for the purposes outlined below. We collect personal data solely through lawful means and, where required, obtain your explicit consent for processing such information.
Personal data is processed only to the extent necessary for achieving specific, legitimate purposes. We ensure that data is accurate, complete, and up-to-date as needed. ReceiveNumber takes all reasonable measures to delete or correct incomplete, outdated, or inaccurate data.
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, theft, disclosure, copying, use, or modification.
Your Privacy
ReceiveNumber is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information. You (the User, or data subject) voluntarily provide your personal data and give consent freely, of your own will, and in your own interest.
We use the personal data you provide in accordance with this Policy. If you submit data for a specific purpose (e.g., account creation, SMS reception, payment), we use it only for that purpose or closely related ones — such as improving service delivery, enhancing user experience, or sending service-related notifications.
Definitions
For the purposes of this Policy:
- User – any visitor or registered user of receivenumber.com.
- Personal Data – any information relating to an identified or identifiable natural person.
- Depersonalization – actions that make it impossible to associate personal data with a specific User without additional information.
Technical Information (Automatically Collected)
When you visit the Site, we automatically collect certain non-personal information, including:
- Device type and unique identifiers (for mobile apps in beta)
- Browser type, version, and language settings
- Operating system type and version
- Internet service provider or mobile carrier
- Referring website
- Pages visited, time and date of access
- IP address (used to determine approximate geographic location)
This data is anonymous and used to:
- Improve Site performance and user experience
- Enhance security
- Optimize mobile functionality
- Customize content and language
- Analyze user behavior and trends
- Test new features
No personal identification is linked to this technical data unless you are logged in.
Personal Identification Data
You may choose to provide the following personal information:
- Email address (required for account creation and SMS delivery)
- Payment details (processed via third-party providers)
- Phone numbers used for verification (if applicable)
You are not required to provide personal data if you only browse the Site as a visitor.
Cookies
The Site uses cookies — small data files stored on your device — to remember your preferences and improve functionality.
Cookies help us:
- Remember your login session
- Track site usage for analytics
- Personalize content
You can disable cookies in your browser settings. However, doing so may prevent full access to account features, balance top-ups, or receiving SMS.
No personal data is stored in cookies.
Log Data
Like most websites, we collect information your browser sends when you visit the Site. This may include:
- IP address
- Browser type and version
- Pages visited
- Time and date of visit
- Time spent on pages
- Other diagnostic data
This helps us maintain security, debug issues, and improve performance.
Use of Your Data
ReceiveNumber uses your information for the following purposes:
1. To Provide and Maintain the Service
- Deliver virtual phone numbers
- Forward incoming SMS messages to your email or dashboard
- Manage your account and balance
2. To Process Payments
- Handle top-ups via third-party payment processors
- Issue refunds when applicable
3. To Communicate with You
- Send service updates, SMS alerts, or account notifications
- Respond to support requests
- Notify you of policy changes or security issues
4. To Improve the Site
- Analyze usage patterns
- Fix bugs and enhance performance
- Develop new features
5. To Ensure Security and Prevent Abuse
- Detect and block spam, fraud, or prohibited activities
- Comply with legal obligations
Sharing Your Information with Third Parties
ReceiveNumber does not sell, trade, or rent your personal data to third parties.
We may share your data only in the following cases:
| Purpose | Third Party | Data Shared |
|---|---|---|
| Payment Processing | Stripe, PayPal, or local gateways | Payment method (not full card), email, amount |
| SMS Delivery | Telecom carriers & SMS gateways | Virtual number, incoming message content |
| Hosting & Infrastructure | Cloud providers (e.g., AWS, DigitalOcean) | Encrypted account data, logs |
| Analytics | Google Analytics, internal tools | Anonymized usage data |
All third-party partners are bound by strict confidentiality agreements and may only use your data to provide the requested service.
Data Aggregation (Anonymized)
We reserve the right to collect, analyze, and use depersonalized data for:
- Internal research and product improvement
- Statistical reports
- Marketing insights
- Sale or sharing with partners (in aggregated, non-identifiable form)
This data cannot be used to identify you.
Storage of Personal Data
Personal data is stored only as long as necessary to fulfill the purposes outlined in this Policy, or as required by law.
| Data Type | Retention Period |
|---|---|
| Account & Email | Until account deletion + 30 days |
| SMS Messages | Up to 7 days (then auto-deleted) |
| Payment Records | 7 years (for tax compliance) |
| Logs | Up to 90 days |
Upon account deletion or request, your personal data is permanently deleted or anonymized, except where retention is required by law.
Data Disclosure in Accordance with Law
We may disclose your personal data if required by:
- A court order, subpoena, or government request
- Law enforcement investigation
- Protection of our legal rights, users, or the public
- Prevention of fraud, abuse, or illegal activity
We do not process special categories of personal data (e.g., race, religion, health, political opinions, or sexual orientation).
Third-Party Websites
The Site may contain links to external websites (e.g., payment providers, blogs, or partners). These sites have their own privacy policies.
ReceiveNumber is not responsible for the privacy practices or content of third-party sites. We recommend reviewing their policies before interacting.
Security
We take the security of your data seriously. However, no method of transmission over the internet or electronic storage is 100% secure.
We protect your data using:
- SSL/TLS encryption for all data in transit
- Secure, encrypted databases
- Access controls and two-factor authentication (2FA) for staff
- Regular security audits
Despite these measures, we cannot guarantee absolute security. You are responsible for keeping your password confidential.
Policy Updates
ReceiveNumber reserves the right to update this Privacy Policy at any time.
- Significant changes will be announced via:
- Email notification
- Banner on the Site
- Blog post
- The "Last updated" date will reflect the latest version.
- Continued use of the Site after changes constitutes acceptance of the new Policy.
How to Request Data Deletion
You have the right to request deletion of your personal data.
To delete your account and data:
- Send an email to: support@receivenumber.com
- Include:
- Full name
- Email used for registration
- Request: “Delete my account and all personal data”
- Optional: Legal basis (e.g., GDPR Art. 17)
We will:
- Confirm receipt within 48 hours
- Process deletion within 30 days
- Send confirmation once completed
You can also delete your account directly from your Profile settings.
Contact Us
If you have any questions about this Privacy Policy, your data, or deletion requests, contact us:
Email: support@receivenumber.com